Terms of Service

Effective Date: August 23, 2026

This website is operated by 212 BrookeLynn, LLC, doing business as BrookeLynn's Home (hereinafter referred to as "BrookeLynn's Home," "we," "us," or "our"). We provide users with access to information, tools, e-commerce purchasing, mobile messaging, and other services (collectively, the "Services") conditioned upon your acceptance of all terms, conditions, policies, and notices articulated herein.

By accessing our website or purchasing products from us, you engage in our Services and agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please review these Terms meticulously. If you do not agree to these Terms, you are expressly prohibited from accessing the website or utilizing our Services.

Our e-commerce platform is hosted by Shopify Inc., which provides the online infrastructure enabling us to sell our products and services to you.

Section 1 - Online Store & Account Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have provided explicit consent for any of your minor dependents to use this site.

You must provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to promptly update your account information, including email addresses and credit card details, so we can complete your transactions and contact you as needed.

You are strictly prohibited from utilizing our products or Services for any unlawful or unauthorized purpose. You shall not transmit any worms, viruses, or destructive code. A breach of any of these Terms will result in the immediate termination of your Services.

Section 2 - Products, Pricing, and Risk of Loss

Product Accuracy: We have made reasonable efforts to display the colors and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

Modifications: Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product or Service at any time without liability to you or any third party.

Limitations: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products we offer. We may, in our sole discretion, refuse or cancel any order placed with us, particularly orders that appear to be placed by dealers, resellers, or distributors.

Risk of Loss: All physical items purchased from BrookeLynn’s Home are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the goods to the shipping carrier. We are not liable for packages lost or stolen after delivery has been confirmed by the carrier.

Section 3 - Returns and Refunds

Certain products or Services may be available exclusively online and may be subject to return or exchange strictly in accordance with our Refund Policy, available here: RETURN POLICY.

Section 4 - User-Generated Content, Feedback, and Submissions

If you send us specific submissions (such as contest entries, reviews, or suggestions) or tag our brand on social media platforms (including but not limited to Instagram, TikTok, and Facebook) using our branded hashtags or account handles (collectively, "User-Generated Content" or "UGC"), you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to edit, copy, publish, distribute, translate, and otherwise use such UGC in any medium.

We are under no obligation to maintain the confidentiality of any UGC, pay compensation for it, or respond to it. You represent and warrant that your UGC does not infringe on any third-party rights, including copyright, trademark, privacy, or proprietary rights, and does not contain abusive, obscene, or unlawful material.

Section 5 - Digital Accessibility

BrookeLynn’s Home is committed to making our website accessible and user-friendly for all customers, including those with disabilities. If you are having difficulty viewing or navigating the content on this website, or notice any feature or functionality that you believe is not fully accessible, please contact our team at CustomerService@BrookeLynnsHome.com with "Disabled Access" in the subject line. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers.

Section 6 - SMS/MMS Mobile Messaging Program

We offer a mobile messaging program (the “Program”). By opting into or participating in the Program, you accept these terms and our Privacy Policy. You agree to resolve any disputes through binding, individual-only arbitration as detailed in Section 11.

• Opt-In: By participating, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., checkout reminders, exclusive offers) from BrookeLynn’s Home at the mobile number provided. Consent is not a condition of any purchase. Message and data rates may apply.
• Opt-Out: To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us. You may receive one final message confirming your opt-out. Verbal requests or emails are not acceptable methods of opting out.
• Support: For help, text “HELP” to the number you received messages from, or email us at CustomerService@BrookeLynnsHome.com.
• Disclaimer: The Program is offered on an "as-is" basis. We will not be liable for any delays or failures in the receipt of any mobile messages due to your wireless carrier or network issues.

Section 7 - Third-Party Links and Tools

We may provide you with access to third-party tools (such as payment processors) over which we have no control. You acknowledge that access is provided "as is" and "as available" without warranties of any kind. We disclaim all liability arising from your use of optional third-party tools. Links on this site may direct you to third-party websites not affiliated with us. We are not responsible for evaluating their content and accept no liability for any third-party materials, websites, or transactions.

Section 8 - Privacy and Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. By using our Services, you acknowledge our data collection practices as outlined in our Privacy Policy, available here: [LINK TO PRIVACY POLICY].

Section 9 - Prohibited Uses

You are expressly prohibited from using the site or its content:
(a) for any unlawful purpose or to solicit others to perform unlawful acts;
(b) to violate any federal, provincial, state, or international regulations;
(c) to infringe upon our intellectual property rights or those of others;
(d) to harass, abuse, defame, intimidate, or discriminate;
(e) to submit false or misleading information;
(f) to upload viruses or malicious code;
(g) to collect or track the personal information of others (e.g., scraping, phishing);
(h) to interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Section 10 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free. The Service and all products delivered to you are provided 'as is' and 'as available' without any representations, warranties, or conditions of any kind, either express or implied.

In no case shall BrookeLynn's Home, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, or loss of data, arising from your use of the Service or any products procured using the Service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 11 - Dispute Resolution and Binding Arbitration

Please read this section carefully, as it affects your legal rights.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any products purchased (a "Dispute"), you and BrookeLynn's Home agree to resolve the matter through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

Class Action Waiver: You and BrookeLynn's Home agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial.

Section 12 - Indemnification

You agree to indemnify, defend, and hold harmless BrookeLynn's Home, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 13 - Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Section 14 - General Provisions

• Severability: If any provision of these Terms is determined to be unlawful, void, or unenforceable, the unenforceable portion shall be deemed severed, and such determination shall not affect the validity of the remaining provisions.
• Termination: These Terms are effective unless terminated by either you or us. We may terminate this agreement at any time without notice if we suspect you have failed to comply with any provision herein.
• Entire Agreement: These Terms and any operating rules posted by us constitute the entire agreement between you and us, superseding any prior agreements (including prior versions of the Terms of Service). Any ambiguities in interpretation shall not be construed against the drafting party.
• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania and the United States, without regard to conflict of law principles.
• Changes to Terms: We reserve the right to update or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

Section 15 - Contact Information

Questions pertaining to these Terms of Service should be directed to us using the information below:

212 BrookeLynn, LLC DBA BrookeLynn's Home
Email: CustomerService@BrookeLynnsHome.com
Address: 212 BrookeLynn, LLC, 7342 Limekiln Pike, Philadelphia, PA 19138, United States
Phone: 267.480.9443